01


hello cash

Mobile Financial Inclusion

 
Lion International Bank S.C. and Somali Micro Finance Institute S.C., in partnership with Belcash, launched HelloCash services in Ethiopia in February, 2015. Shortly afterwards, Corporative Bank of Oromia S.C. joined the partnership and expanded the mobile money service delivery across Ethiopia.
The HelloCash mobile money platform provides financial services to all Ethiopians through their mobile phones. The HelloCash mobile money service is operational in most parts of the country, including a number of functioning agent outlets and branches.
 
 
 
The HelloCash service enables existing and potential customers of the financial institutions to carry out transactions in four key areas of financial transactions: deposits, withdrawals, transfers and payments. One of the unique features of HelloCash mobile money service is the shared infrastructure feature, allowing multiple banks and MFI’s to serve each other’s customers.
 
This allows all customers of partnering banks to visit any agent or branch to utilise financial services, regardless of which bank the customer belongs to. The sharing of agent networks allows partnering banks to optimize their investment, as well as increase nationwide service coverage.

CEO of Belcash International, Mr. Mountaga Vince Diop stated that this is the beginning of what seems to be an irreversible step to reinforce financial inclusion for all in the country. Belcash Technology Solutions PLC provides the banks and the MFIs, go-to turnkey mobile money solutions (including capacity building, business and operational models, hardware, disaster recovery and call centre facilities) and facilitates the penetration of mobile and agent banking in the Ethiopia's financial landscape. The financial institutions providing HelloCash in Ethiopia are confident in building a unique network of more than 20,000 agents across all of Ethiopia within the next 3 years.
 
 

02


hello doctor

Mobile health advice

 
 
HelloDoctor was launched in December 2012 in partnership with Telemed Medical Services PLC. It is the first and only privately-owned mobile enabled healthcare provision service in Ethiopia where users can access various health related services through their mobile phone.
 
 
The mission of HelloDoctor is to allow clients who seek healthcare services in Ethiopia to receive reliable, affordable and immediate high-quality services by optimizing existing healthcare infrastructure through ICT solutions. HelloDoctor builds networks of doctors, ambulance services, and medical centers, making their services easily accessible to clients over the mobile phone.

The platform optimizes the use of human resources by providing independent doctors and nurses the option of using their time to provide medical advice for callers using their mobile phones. Telemed's tracking systems also integrate remote monitoring of patients through IVR calls and feedback systems which include alerts and reminders for those providing primary care through the phone to administer optimal advice or treatment to callers (patients).
 
HelloDoctor offers instant health services that are affordable, easy to access on a reliable platform all through the use of mobile phones. In 2013, HelloDoctor was awarded the HANSHEP Health Enterprise Challenge Fund from USAID and DIFID.
 
 

03


hello job

Mobile job opportunities

 
Job seekers or service providers can call the 8421 and have their profiles or expertise registered on the system. Employers can then either call the 8421 number in order to receive information on suitable job seekers over the phone, or they can alternatively visit and browse www.HelloSera.com (www.HelloGebeya.com).

HelloSera (HelloJobs) provides a channel for job seekers and employers to connect with each other. HelloSera allows job seekers to register easily through the phone or online and also provides employers with free access to the profiles of registered job seekers.

In addition to its regular marketing campaign to attract clients, HelloSera has methods in place to ensure adequate visibility of job seekers on its database.
 
For example, HelloSera has signed an agreement with a human resourcing company to provide them with special access to the database of registered job seekers. HelloSera also has a dedicated team that reach out to businesses and potential employers on a daily basis, informing them about potential benefits of using its database.

HelloSera is as a joint venture between Belcash (the technology provider) and Amasis Advertising and Publishing PLC (the service provider). HelloSera became operational in the beginning of February 2014 and received approximately 14,000 calls within its first 3-months of operation.
For more information visit www.hellosera.com

 
 

04


hello Bill

Mobile Bill Payment System

 
 
The HelloBill service is the first of its kind, innovative bill notification and payment system in Ethiopia, allowing people to view their outstanding bills and make payments directly from their mobile phones. It is a mobile phone and web based bill notifications, payment management and payment tracking service provided by Belcash Technology Solutions PLC. The main goal of the system is to create a tool that fits our customer’s needs perfectly and addresses all the major obstacles associated with payment collection.
 
The system is designed to address the payment related pain points such as sending out bill, Payment collection & bill management, Notification in a timely and efficient manner, tracking receipt of notifications, and provision of multiple and convenient payment collection channels.
 
The HelloBill system allows companies to send notifications of outstanding bills directly to their customer’s, the end user’s, mobile phone. End users will receive an SMS notification about their pending bills. The end users are also able to access the HelloBill USSD menu directly from their mobile phone to see the entire list of pending bills. The HelloBill system is built on Belcash Technology Solution’s Hello platform, thus it integrated with all other Belcash products such as HelloCash. This integration allows the end users of HelloBill to pay for any outstanding bill using the following two ways: 1: The customer can make a payment even if they don’t have a HelloCash account by using the more than 4,500 HelloCash agent network nationwide. 2: If the customer has a HelloCash account, the payment can be made directly from their HelloCash accounts.
 
It is built with the idea of making payment process a very simple, reliable and efficient for the customer. Such payments will be immediately deposited into the accounts of the company that sent out the bill notification. The HelloBill service is a useful tool for any company that wants to simplify their payment notification, payment collection and payment tracking system.
 
 

05


other hellosevices

 
 
> helloService / ሃሎአገልግሎት
> helloCity / ሃሎከተማ
> helloCash / ሃሎካሽ
> helloDoctor / ሃሎዶክተር
> helloGebeya / ሃሎገበያ
> helloSira / ሃሎሥራ
> helloTebeka / ሃሎጠበቃ
 
 
> helloBirr / ሃሎብር
> helloDelala / ሃሎደላላ
> helloBill / ሃሎክፍያ
> helloDeal / ሃሎዲል
> helloTraining / ሃሎሥልጠና
> helloSolutions / ሃሎመፍትሔ
> helloBooking / ሃሎቦታመያዝ
 
 
> helloTravel / ሃሎጉዞ
> helloTicket / ሃሎትኬት
> helloFlight / ሃሎበረራ
> helloFreight / ሃሎጭነት
> helloInfo / ሃሎመረጃ
> helloTransfer / ሃሎአስተላላፊ
> helloSubscription / ሃሎደንበኛምዝገባ
 
 
> helloShopping / ሃሎዕቃግዢ
> helloDelivery / ሃሎአስረካቢ
> helloCommerce / ሃሎንግድ
> helloCollect / ሃሎገቢመሰብሰብ
> helloSalary / ሃሎደመወዝ